Frequently Asked Questions

Got questions? Well, we've got answers.


A data center is a facility or dedicated space in a facility that centralizes where computing and networking equipment is located. In a datacentre data is collected, stored, processed, distributed or accessed.

Apache is the most widely used web server software. Developed and maintained by Apache Software Foundation, Apache is an open source software available for free. Running over 67% of all webservers, it is fast, reliable, and secure.

A Linux server is an efficient, powerful variant of the Linux open source operating system (OS). Linux servers are built to address the ever-increasing requirements of business applications like system and network administration, Web services and database management.

cPanel is one of the most popular Linux-based control panels for web hosting accounts. It lets you conveniently manage all services in a single place.

A distributed denial-of-service (DDoS) attack is a malicious attempt to disrupt normal traffic of a targeted server, service or network by overwhelming the target or its surrounding infrastructure with a flood of internet traffic.

The Domain Name System (DNS) is the phonebook of the Internet. Humans access information online through domain names, like or Web browsers interact through Internet Protocol (IP) addresses. DNS translates domain names to IP addresses so browsers can load Internet resources.

Dedicated IP address means that the website has its very own address, and you can use either this IP address or the domain name of your website to access it from the web.

Secure Sockets Layer (SSL) is a standard security technology for establishing an encrypted link between a server and a client, typically a web server (website) and a browser.

Bandwidth is the maximum amount of data that can be transmitted via an internet provider over a certain period of time. It specifically relates to the capacity of a network’s communications link to carry data from one node to another.

A domain name is used for finding and identifying computers on the internet. Computers use IP addresses, which are a series of numbers. However, it is difficult for humans to remember strings of numbers. Because of this, domain names were developed and used to identify entities on the internet rather than using IP addresses. A domain name can be any combination of letters and numbers, and it can be used in combination of the various domain name extensions, such as .com, .net and more.

An addon domain is a fully functional domain that can be created from within your control panel. Think of it as having multiple hosting packages all sharing the same control panel. You can create email addresses, forwarders etc. the same way you do for your primary domain on the account. The only difference is that the files share the same control panel and server.

Parked domains are basically an alias domain name to your primary domain, it will be pointing to the same webpages as your primary domain is pointing to, in other words multiple domains, same website.

FTP stands for File Transfer Protocol, it is a way of transferring files between computers or a computer and a server.

File Manager is a tool that allows you to control your site’s content through HTTP instead of FTP clients, SSH, or 3rd party applications. Uploading, editing, creating, changing file permissions, deleting files and directories, as well as extracting archives are some of the few tasks that you can do with this tool.

Secure Socket Shell (SSH) is a network protocol that gives users, particularly system administrators, a secure way to access a computer over an unsecured network. SSH also refers to the suite of utilities that implement the SSH protocol.

Post Office Protocol 3 (POP3) is the most recent version of a standard protocol for receiving e-mail. POP3 is a client/server protocol in which e-mail is received and held for you by your internet server. Periodically, you (or your client e-mail receiver) check your mail-box on the server and download any mail, most likely using POP3.

Simple Mail Transfer Protocol (SMTP) is a TCP/IP protocol used in sending and receiving e-mail messages between servers. Most e-mail systems that send mail over the internet use SMTP to send messages from one server to another, the messages can then be retrieved with an e-mail client using either POP or IMAP.

Webmail (or web-based email) is any email client implemented as a web application running on a web server. Examples of webmail software are Roundcube and SquirrelMail, you read webmail over the internet through a browser or it can be downloaded to an application such as Outlook using SMTP.

An SPF record is a Sender Policy Framework record. It’s used to indicate to mail exchanges which hosts are authorized to send mail for a domain.

MySQL is a freely available open source Relational Database Management System (RDBMS) that uses Structured Query Language (SQL).

phpMyAdmin is a free software tool written in PHP, intended to handle the administration of MySQL over the Web

Hypertext Preprocessor (PHP) is a widely-used open source general-purpose scripting language that is especially suited for web development and can be embedded into HTML.

Cron is a Linux utility which schedules a command or script on your server to run automatically at a specified time and date. A cron job is the scheduled task itself.

Hotlink Protection allows you to prevent other websites from directly linking to files from your website. This means that when another website is visited, it cannot load pictures, css or javascript from your pages, this is one of the ways for limiting the outbound traffic for your hosting account.